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Total Quality Management

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Here you will be able to DOWNLOAD all the material regarding to the related lecture...

General Information about the Course (17 Oct 2004)

Introduction Lecture (17 Sept 2004)

Quality Gurus - Part 1 (24 Sept 2004)

Quality Gurus - Part 2 (01 Oct 2004)

Quality Function Deployment - QFD (08 Oct 2004)

Six Sigma - Part 1 (08 Oct 2004)

Six Sigma - Part 2 (15 Oct 2004)

ARTICLE: Using Data Analysis to identify Six Sigma Sales Projects (15 Oct 2004)

ARTICLE: Six Sigma and Employees (15 Oct 2004)

Just In Time (22 Oct 2004)

Final Project Outline (22 Oct 2004)

Kaizen (05 Nov 2004)

Quality Circles (12 Nov 2004)

Quality Awards (19 Nov 2004)

Malcolm Baldrige Award (19 Nov 2004)

National Quality Award Mexico (19 Nov 2004)

Mexican Quality Awards - Part I (19 Nov 2004)

Mexican Quality Awards - Part II (19 Nov 2004)

European Quality Award (19 Nov 2004)

Benchmarking (26 Nov 2004)

Attitude = 100% (10 Dec 2004)